SwishCourt Pickleball Club
Effective Date: April 24, 2026
Operator: SwishCourt Pickleball Club
Address: Townsquare, Matina Aplaya Rd., Brgy. Matina Aplaya, Davao City, Davao del Sur, Philippines, 8000
Email: swishcourt.davao@gmail.com

SwishCourt Pickleball Club respects your privacy and is committed to protecting the personal information you provide when using our webapp, booking platform, court services, open play features, rentals, activity tracking, customer support, and related services. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use the SwishCourt Pickleball Club webapp.

 

1. Company Information

This webapp is operated by DFD Sports Group Co. (“SwishCourt Pickleball Club”), located at Townsquare, Matina Aplaya Rd., Brgy. Matina Aplaya, Davao City, Davao del Sur, Philippines, 8000. For privacy-related questions, concerns, or requests, you may contact us at swishcourt.davao@gmail.com.

 

2. Compliance with the Data Privacy Act of 2012

SwishCourt Pickleball Club respects and upholds your rights under the Data Privacy Act of 2012, also known as Republic Act No. 10173, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission of the Philippines.

We are committed to collecting, processing, storing, and protecting your personal information in accordance with the principles of transparency, legitimate purpose, and proportionality. This means we will only collect information that is necessary, relevant, and appropriate for the operation of our webapp, booking services, payment confirmation, customer support, facility management, and related services.

By using the SwishCourt Pickleball Club webapp, creating an account, making a booking, joining open plays, reserving rentals, submitting support requests, or providing information through the platform, you acknowledge that your personal information may be collected and processed in accordance with this Privacy Policy and applicable Philippine data privacy laws.

 

3. Information We Collect

3.1 Personal Information

  • Full name
  • Email address
  • Mobile number
  • Approximate location
  • Account login details
  • Booking details
  • Payment reference or transaction status
  • Messages, support requests, or inquiries sent through the webapp

3.2 Booking and Activity Information

  • Court bookings
  • Open play registrations
  • Rental reservations
  • Booking history
  • Schedule preferences
  • Activity records within the webapp

3.3 Payment Information

Payments may be processed through third-party payment providers such as PayMongo or supported QR Ph payment channels.

SwishCourt Pickleball Club does not directly store your full bank, wallet, card, or payment account details. Payment processing is handled by the applicable payment provider under its own security and privacy practices.

3.4 Technical Information

  • Device type
  • Browser type
  • IP address
  • Login activity
  • Usage logs
  • Pages or features accessed within the webapp

This information helps us maintain security, improve performance, troubleshoot issues, prevent abuse, and protect the integrity of the platform.

 

4. How We Use Your Information

  • Create and manage your account
  • Process court bookings, open play registrations, rentals, and other reservations
  • Confirm payments and booking status
  • Send booking confirmations, reminders, notices, and updates
  • Provide customer support and respond to inquiries or complaints
  • Improve our webapp, services, facility operations, and customer experience
  • Prevent fraud, abuse, unauthorized access, double-booking, spam, or booking misuse
  • Comply with applicable laws, regulations, tax, accounting, and legal obligations

 

5. Legal Basis for Processing

We process your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws. We may process your information based on one or more of the following:

  • Your consent when you provide information through the webapp
  • The need to process your bookings, payments, reservations, and service requests
  • Our legitimate interest in operating, improving, securing, and protecting the webapp
  • Compliance with legal, regulatory, tax, accounting, or government requirements
  • The protection of the rights, safety, and property of SwishCourt Pickleball Club, its users, staff, guests, and facilities

 

6. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with payment processors, email or SMS notification providers, web hosting, database, or cloud service providers, authorized SwishCourt Pickleball Club staff, professional advisers, or legal and government authorities when required by law.

Third parties are only given access to information necessary to perform their services or comply with lawful requirements.

 

7. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, secure hosting practices, account authentication, limited staff access, monitoring, backups, and other appropriate safeguards.

 

8. Data Retention

We retain your personal information only for as long as necessary to maintain your account, provide booking and facility services, keep reservation and transaction records, resolve disputes or support concerns, protect our legal rights, and comply with legal, tax, accounting, and regulatory requirements.

When your information is no longer needed, we may securely delete, anonymize, archive, or restrict access to it, depending on operational and legal requirements.

 

9. Your Rights Under Philippine Data Privacy Law

Subject to the Data Privacy Act of 2012 and other applicable laws, you may have the right to:

  • Be informed about how your personal information is collected and used
  • Access the personal information we hold about you
  • Request correction of inaccurate, incomplete, or outdated information
  • Object to certain types of processing, where applicable
  • Withdraw consent, where processing is based on consent
  • Request deletion, blocking, or removal of your personal information, where allowed by law
  • Be notified of certain data breaches when required by law
  • File a complaint with the National Privacy Commission if you believe your data privacy rights have been violated

 

10. Account and Booking Communications

By using the webapp, you agree that we may send you service-related communications such as booking confirmations, payment status updates, schedule reminders, court availability notices, rental updates, support replies, policy notices, and important account or service announcements.

These communications are necessary for the proper operation of the booking platform and may not be fully disabled while you maintain an active account or active booking.

 

11. Cookies and Similar Technologies

Our webapp may use cookies or similar technologies to keep you signed in, remember your preferences, improve webapp performance, analyze usage, troubleshoot issues, and help protect your account from misuse.

You may disable cookies in your browser settings, but some webapp features may not work properly.

 

12. Children and Minors

Our webapp is intended for users who can lawfully make bookings or use our services. If a minor uses the webapp, they should do so with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a minor has provided personal information without proper consent, please contact us so we can take appropriate action.

 

13. Third-Party Services

The webapp may include links or integrations with third-party services, including payment processors, maps, email services, analytics tools, hosting providers, or other external platforms.

We are not responsible for the privacy practices, content, or security of third-party websites or services. Users are encouraged to review the privacy policies of those third parties.

 

14. Data Breach and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take appropriate steps to contain, investigate, and address it.

Where required by law, we will notify affected users and/or the National Privacy Commission in accordance with applicable reporting requirements.

 

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technology, or business practices.

When we make changes, we may update the effective date at the top of this document. Continued use of the webapp after changes are posted means you accept the updated Privacy Policy.

 

16. Contact Us

For questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact us:

SwishCourt Pickleball Club
Townsquare, Matina Aplaya Rd., Brgy. Matina Aplaya, Davao City, Davao del Sur, Philippines, 8000
Email: swishcourt.davao@gmail.com